You are seeing a persistent banner that says Sorry, Stitch is unavailable on the Google Stitch page. It appears immediately after signup and remains for days across different browsers and with or without a VPN.
Sorry Stitch is unavailable on the Google Stitch page
This issue usually shows up right after creating an account or first visit. Some users report it persists for several days, even after trying Chrome and Safari, toggling a VPN, and allowing third party cookies. The page does not proceed to the Stitch interface and shows only that message.
Solution Overview
Aspect
Detail
Root Cause
Account not in an eligible region or cohort yet, blocked third party cookies or extensions, Workspace policy restrictions, or a stale service worker and cookies preventing feature flags from loading
Primary Fix
Use a clean Chrome profile with no extensions, sign in with a personal Google Account, allow cookies, clear site data for ai.google.dev and related domains, then reload
Use a clean browser profile and eligible account
1. Sign out of all Google accounts at https://accounts.google.com.
2. In Chrome create a new profile and skip installing any extensions.
3. Sign in with a personal Google Account that is over 18. Avoid a managed Google Workspace account for this first test.
4. Turn off your VPN or set it to a United States location if you are outside supported regions.
5. Visit https://ai.google.dev and then open Stitch again.
Clear site data and allow cookies for ai.google.dev
1. Open Chrome.
2. the address bar and enter chrome settings site data.
3. In Site settings search for ai.google.dev.
4. Open ai.google.dev and choose Clear data.
5. Repeat for google.com accounts.google.com and studio.google.com if they appear.
6. Ensure cookies are allowed for these sites. See Google help on cookies management at Manage cookies in Chrome.
7. Reload the Stitch page.
Disable content blockers and privacy features
1. In the new profile confirm no extensions are installed.
2. If testing in Firefox turn off Enhanced Tracking Protection for ai.google.dev as shown here Turn Enhanced Tracking Protection on or off for a site.
3. Reload the page and check if the banner disappears.
Reset the service worker for ai.google.dev
1. Open Stitch and press F12 to open DevTools.
2. Application then Service Workers.
3. Find ai.google.dev and click Unregister.
4. Hard reload the page.
Quick network sanity check
1. Open a terminal and run:
curl https://ai.google.dev/stitch
2. A valid HTML response or a redirect indicates the site is reachable. A 403 404 or similar suggests access or rollout gating. Try the account switch and region steps again.
If you later run into the generic Stitch error page, see this targeted fix: resolve the Something unexpected error.
Alternative Fixes and Workarounds
Try a different Google Account
Some accounts are not yet enabled due to staged rollout. Create a fresh personal Google Account and try again.
Use Guest mode or another browser
Open Chrome Guest mode and sign in only on ai.google.dev or test in Edge with tracking prevention set to Balanced and no extensions. Use Guest mode in ChromeWait out a staged enablement or temporary outage
If you just onboarded, it may take time for flags to propagate. Check again after 24 to 72 hours. You can also check related Google help channels for service notices.
If you find your account is flagged as not eligible in other AI tools, this article can help with general remediation steps: fix account not eligible guidance.
Troubleshooting Tips
Confirm you accepted any Terms prompt on first visit. If blocked, sign out, clear site data, and revisit to trigger the prompt again.
If using a managed Google Workspace account your admin may restrict experimental apps. Test with a personal account to rule this out.
Keep only one Google session active in the new profile. Multiple signed in accounts can cause the wrong token to be used.
Watch DevTools Console for messages about blocked third party cookies or storage access. If present, explicitly allow cookies for ai.google.dev and accounts.google.com.
If a VPN is required in your network, choose a US location then repeat the clean profile steps.
If the message persists in a clean profile and second account, it is likely a rollout gate. Recheck after a day and monitor official product channels.
Best Practices
Use a dedicated browser profile for AI tools with no extensions to avoid interference.
Keep cookies enabled for sign in and feature flag domains like ai.google.dev and accounts.google.com.
Avoid mixing personal and Workspace accounts in the same browser profile.
Periodically clear site data for ai.google.dev if you see stale behavior after updates.
Most cases of Sorry, Stitch is unavailable are fixed by combining a clean profile, a personal account, and cleared site data with cookies allowed. If none of that works, it is almost always a temporary rollout or eligibility gate, so try a fresh account or check back after a short wait.
Read More:more Stitch unavailable solutions and checks
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